Shipping policy

Shipping Policy
We ship Australia-wide from Ballarat - VIC 3350

Processing Time:
Orders are processed and shipped within 2–5 business days (excluding weekends and holidays).

Delivery Timeframes:
• Standard shipping: 3–8 business days
• Express shipping: 1–3 business days
(Delivery estimates depend on Australia Post or the selected courier.)

Shipping Costs:
Shipping is calculated at checkout based on your location and order size.

Tracking:
A tracking number will be provided once your order is dispatched.

Issues with Delivery:
We are not liable for lost parcels, delays, or incorrect addresses. If your parcel is missing, contact the carrier first. Then, reach out to us for assistance.